Make Whatsapp work for
Your Business
Meet your customers where they already are!
A fast and versatile two-way customer communication tool for businesses supporting unlimited users and devices. Scalable, Reliable & Affordable Fully Managed WhatsApp Official Messaging Solution.
We take care Onboarding, Support, Billing and fully managed services.
Think CX - Think
Break the boundaries of communication: Now connect with your customers globally on their favorite messaging app on any operating system, device and mobile carrier.
Right
Audience
Right
Message
Right
Time
Right
Platform
Vajra Whatsapp Business
Customer Centric Service Model.
Unlike the free WhatsApp app and WhatsApp Business app, WhatsApp Business API is designed for brands to commit to a customer-centric service model at a 24-hour service level agreement.
100% user Engagement
Subscribers are more likely to open triggered messages from your bot compared to bulk campaigns.
Convert Leads to Sales
Convert leads into customers by sending valuable content in your automated flows.
Get Customers feedback
Build a better product or service by getting reviews from your customers.
24/7 Customer Support
Create live chats to provide support and speedy answers 24/7.
Automate conversations with your customers,
from the first Touch Point to closing the Sale.
24/7 Customer Support
Through WhatsApp, customers can initiate conversations and ask for support regarding purchase details, delivery updates, etc.
Navigation & Discovery
Use NLP to understand the context of user inputs and help them discover relevant products and services with the WhatsApp Business API Client.
Transactions
Enable purchases and bookings through WhatsApp by integrating your internal APIs to the WhatsApp API Business Client.
Online Payments
Process online payments by providing dynamically generated payment links through WhatsApp.
Invoicing
Send purchase invoice and bill details as an attachment through WhatsApp.
Delivery Updates
Send instant delivery updates for your Customers and track the statuses.
Reminders
Notify users about upcoming events and tasks.
Centralised Review platform
Collecting feedback from users.
Get More Leads & Sales
Conversational forms - Gathering data - Extracting leads.
Vajra Whatsapp Business
The different WhatsApp solutions from an Enterprise Perspective
| WhatsApp Business API | WhatsApp Business App | WhatsApp App | |
|---|---|---|---|
| Data Storage | Designated environment by enterprise | Staff’s work phone | Staff’s personal phone |
| Automation | Yes, by chatbot dialogue | Everything manual | Everything manual |
| Push notification | Both automatic and manual operation | Both automatic and manual operation | Manual operation only |
| Multi-agents | Yes | Single admin only | Single admin only |
| CRM Integration | Yes | No | No |
| Green Tick (Verification) | Pilot program available for a small number of brands | No | No |
Vajra Whatsapp - Business Use Cases
How Businesses can use vajra.ai Whatsapp Business Automation Services
